Domain Pools customer service is of the highest possible standards. Personalised service comes free of charge. After all your recommendation is our future. Our figures prove it! 90% of all pools we build are through recommendations. We have built for many clients a second and in some cases a third time after they have moved house. Below is just some of the feedback we have received from our clients.
Sandy and Malcolm Green
We just wanted to write to thank and commend you on the work you and Domain have done resulting in our beautiful new pool. We are thrilled with the result and cannot speak highly enough of your professionalism and customer support. It is rare in this day and age! The process was very drawn out for you given our need to build our house in between the commencement and completion of the pool. You were always accommodating and flexible to allow this process to fit into our required time frame. This is greatly appreciated given the stress that can be associated with building a new house.
We would happily recommend your company and its professional, stress free results.
Peter and Vicki Chalkias
"Vicky and I would like to thank you for completing such a great pool for us. We are so pleased we chose Domain Pools as the whole project was completed without a single issue and the pool ended up exactly how we wanted it. I believe the single most important factor why we did not have any issues during the construction period was because you were on site during every stage of the pool's construction. Also there were no hidden surprises - all costs were determined and negotiated upfront.
I have not doubt that there are many good pool builders (as we spoke to many before choosing Domain Pools), but I don't believe they have the same commitment and attention to detail as I witnessed from you and your team.
I have no hesitation to recommending Domain Pools to anyone looking for a quality pool. Thanks once again; you should be proud of the company you've developed.
So far, every bit of involvement that you've had in anything I've needed has been first class.You're going to have to be careful now to keep that record going.
I have found my pool builder and I've found my landscaper for whenever I need anything else done. I'm quite ready to refer other people to you if and when they need pools built or landscaping done.
I hope that in the future we will keep in touch.
"This is the second swimming pool Domain has constructed for me. I must commend you on the service of each and every person involved with the process of building and servicing the pool. I was made aware of each step before it was started and the project remained on schedule throughout. Each person I spoke with was clearly concerned with my satisfaction, not just "his or her job". Any questions I had were answered quickly and completely. It has been my experience that these characteristics are unique and almost unheard of these days. Thank you for establishing a company in which quality product and customer satisfaction goes hand-in-hand."
Kieren and Jenny Callaghan
We would like to thank you for the wonderful construction of our pool. Domain Pools came highly recommended by our neighbours, and yet still exceeded our expectations. We are delighted with the final product and very impressed with the personal service we received from you.
We appreciate it was difficult at stages for you to coordinate the pool construction within the overall house construction we were undertaking. You were extremely flexible and obliging in this respect. We found it very easy dealing directly with you. You were approachable at all stages and followed up any questions or issues promptly.
We have already referred Domain Pools to family, colleagues, neighbours and friends and will continue to do so. We are thrilled with our beautiful pool and wish you and your business every success.
John & Lena Dobson
"John and I would just like to personally write in to thank you for a job well done. We have only heard of horror stories in the past from friends who have had pools done, so I must admit we were sceptical at first, but from day one, your company has more than exceeded our expectations in every way. We have already recommended you to friends of ours who are looking at building a pool."